Shipping policy
Shipping Information
Thank you for shopping with Shop With the Lad. Please review our processing and shipping information before placing your order.
Ready-to-Ship Items
Ready-to-ship (RTS) items generally ship within 5–7 business days. For this processing window, Saturdays, Sundays, Mondays, and major holidays are excluded. This is the time needed to prepare and ship your order, not the time it takes the carrier to deliver it.
Preorders
Preorders can take 4–6 weeks to ship and may take longer during peak holiday seasons. Please review any item-specific preorder information before purchasing. If you need an item for a specific date or are ordering both ready-to-ship and preorder items, please email us before ordering to confirm timing and whether your items will ship together or separately.
Shipping Rates
Our standard USPS postage is calculated at checkout using the recorded weight of the item(s) in your order, your delivery address, and the applicable USPS rates at the time of checkout. Each item is weighed, and its recorded weight is used to calculate postage.
Available shipping services and the final shipping charge are displayed at checkout. Some items may offer a different carrier or an applicable free-shipping option. The options shown at checkout apply to your specific order.
Combining Ready to Ship (RTS) items and Pre-Order items may cause an increased shipping costs as you may be charged for 2 shipping occurrences to account for the shipping on the RTS items and the pre-ordered items. It would be best to place these orders separately.
Shipping Destinations and Delivery Expectations
We currently have shipping configured for destinations in the United States. Available services depend on the items in your order and your delivery address. For Alaska, Hawaii, and U.S. territories, please check the options shown at checkout or contact us before ordering to confirm availability.
Carrier delivery time is separate from the processing and preorder windows above. Please review any delivery estimate provided for your selected service and follow the carrier's tracking updates after shipment. We do not promise a single delivery window for every region or service. International shipping is not currently configured.
Order Tracking
Once your order ships, we'll email you a shipping confirmation with tracking information, if the shipping method supports it. Tracking may take time to update after shipment. If you receive tracking updates through Route, use the tracking link provided with those updates to follow your package.
If you cannot find your tracking information, contact us at thelad@shopwiththelad.com with your order number.
Shipping Address Changes
Please check your delivery address carefully at checkout. If you need to request an address correction, email us as soon as possible with your order number and the corrected address. We may be able to accommodate changes before shipment, but changes cannot be guaranteed once your package is in transit.
Delays, Lost Packages, and Damage
Delivery estimates are not guarantees. Weather, carrier disruptions, and peak holiday shipping volumes can affect delivery times. If your order has not shipped within its expected processing or preorder window, or if tracking shows a delay or delivery issue, please contact us with your order number and tracking details so we can help review the situation.
Please inspect your order upon arrival. If an item is damaged or incorrect, contact us promptly and include photos of the item and packaging. Refer to our existing Refund Policy for return and refund information.
Contact Us
For processing, preorder, shipping, address-change, or tracking questions, email thelad@shopwiththelad.com. Include your order number if you have already placed an order.